Cancellation Policy

Creating a Culture of Renewal
Refund and Transfer Policy
Updated November 22, 2019

Please read the below carefully.


    We are 100% committed to your transformation.  Personal, congregational, and organizational transformation requires time and intentionality. Renewal doesn’t happen overnight. For this reason, your registration commits you to the entire three-year process of Creating a Culture of Renewal. We are committed to championing you for the full three-year process. We ask you not to give up on yourself or your people during this time. By registering, you agree to be responsible for payment for the whole program, regardless of your level of participation. We do not offer refunds.


    If, after registering into Creating a Culture of Renewal, you find that you need to wait a year before beginning Track 1, or between Track 1 and Track 2, or between Track 2 and Track 3, you may transfer your registration to the next upcoming cohort. We charge a $150 transfer fee to cover administrative costs. You have up to twelve months to transfer. You are still required to continue your payments during this time. If you need to re-do any Everything DiSC® profiles, there may be an additional charge.


    We reserve the right to reschedule offerings or replace personnel due to extreme weather events, low enrollment or circumstances beyond our control. If an offering is rescheduled or canceled, we will do our best to give you as much advance notice as possible. Participants may then enroll in the next available cohort, as needed, without penalty.